Privacy Policy

Indie Estate ("we," "our," or "us"), operating at indieestate.online, is committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

Indie Estate is a real estate agency based at 4378 Lochmere Lane, New London, Connecticut 06320. You can contact us at any time by emailing contact@indieestate.online or calling 860-373-2461.

2. Information We Collect

We collect information you provide directly to us, as well as certain information automatically when you use our website. The types of personal information we may collect include:

• Contact information: Your name, email address, phone number, and mailing address when you complete a contact form, valuation request, or rental enquiry.
• Property information: Details about a property you are interested in buying, selling, or renting, including address, property type, and your requirements.
• Usage data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on the site. This data is collected via cookies and similar technologies.
• Communications: Records of any correspondence you have with us, including emails and form submissions.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested.
• To provide you with property listings, valuations, and other real estate-related information relevant to your needs.
• To communicate with you about your transaction, including updates on properties and appointments.
• To improve our website and services based on how users interact with them.
• To comply with our legal obligations and protect the legitimate interests of our business.
• To send you relevant market updates or service information where you have given us permission to do so.

4. Legal Basis for Processing

We process your personal information on the following legal grounds: your consent (where provided), the performance of a contract with you, compliance with a legal obligation, and our legitimate interests in operating and improving our real estate services. You may withdraw consent at any time by contacting us directly.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We work with trusted third-party providers (such as our website hosting provider and email service) who process data on our behalf and are contractually bound to protect it.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request from public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device that help us understand how visitors use our site. You can control or delete cookies through your browser settings at any time. Disabling cookies may affect some functionality of the website.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.

8. Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing of your information.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at contact@indieestate.online or write to us at 4378 Lochmere Lane, New London, Connecticut 06320.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so that we may take appropriate steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Address: 4378 Lochmere Lane, New London, Connecticut 06320
• Phone: 860-373-2461
• Email: contact@indieestate.online

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